Salem Medical Laboratories respects your privacy and aims to collect only the information needed to provide laboratory, booking, home-collection and support services.
Information we may collect
This may include your name, phone number, email address, appointment details, home-collection address, test or service requested, messages and information you voluntarily provide when accessing laboratory results.
How we use information
Information is used to process requests, arrange appointments and home visits, communicate with patients, provide access to results, respond to enquiries, maintain records and improve the website and services.
Health information
Laboratory and patient information is treated as confidential and should only be accessed by authorised personnel for legitimate service, clinical, administrative or legal purposes.
Sharing
We do not sell personal information. Information may be disclosed where necessary to provide a requested service, operate essential technology, comply with legal obligations or protect patients, staff and the laboratory.
Security and retention
We use reasonable administrative and technical safeguards. No internet transmission can be guaranteed to be completely secure, so please avoid submitting unnecessary sensitive information through general contact forms.
Your choices
You may contact Salem Medical Laboratories to ask questions about information you have submitted, subject to applicable verification, confidentiality and legal requirements.
Contact
For privacy questions, contact Salem Medical Laboratories through the contact details published on our Contact page.
Last updated: 14 September 2026.