Website use
This website provides general information about Salem Medical Laboratories and access to selected online services. Information on the website should not be treated as a substitute for professional medical advice.
Bookings
Submitting an appointment request does not by itself guarantee a confirmed appointment. Salem may contact you to confirm the date, time, test and location.
Home collection
Home visits require a usable address and may be subject to operational availability. Where manual payment is required, a home visit is not confirmed until payment has been received and verified by Salem.
Laboratory results
Result access is intended for the patient or an authorised recipient. Keep result access details private and contact Salem if you believe your result has been accessed by someone without permission.
Accuracy
We aim to keep website information accurate and current, but service availability, turnaround times, prices, opening hours and other operational details may change. The laboratory record and authorised staff communication take precedence where appropriate.
Prohibited use
You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, submit fraudulent information or use another person's private information without authorisation.
Third-party services
The website may link to services such as Google Maps, WhatsApp or other external providers. Their own terms and privacy policies apply to those services.
Changes
These terms may be updated when the website or service process changes. The latest version published here applies to future use of the website.
Last updated: 14 September 2026.